Planned maintenance - gb-bournemouth-1 - network OS upgrades - 3/05/2025

Scheduled for May 3, 17:00 UTC  -  May 4, 08:00 UTC

Scheduled

Dear customers,

We would like to inform you of a planned maintenance activity at our gb-bournemouth-1 data centre. Please find details of this maintenance below:

Start date: 3/05/2025 6:00 PM BST/17:00 UTC
End date: 4/05/2025 9:00 PM BST/08:00 UTC

Affected data centre: gb-bournemouth-1

Event Type: Routing engine OS upgrades

Description: As part of proactive network maintenance and in response to a recent routing engine stall, the partner data centre will be performing JunOS upgrades in line with Juniper’s recommended upgrade path. This upgrade is critical to ensuring network stability, security, and performance.

Risk: While we will ensure these are kept to a very minimum, service disruptions should be expected as mastership toggling is required. The total service-impacting downtime will not exceed 60 minutes across the entire maintenance window.

Impact: Low. Control-plane failovers may cause temporary routing reconvergence, leading to brief connectivity disruptions.

Action required: We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.

We appreciate your understanding. If you have issues of concerns regarding the activity, please contact our support team by registering a support ticket or by email at support@cudocompute.com.
Posted Apr 15, 2025 - 13:42 UTC
This scheduled maintenance affects: Data centres (gb-bournemouth-1).