All Systems Operational

About This Site

Welcome to Cudo Compute's status page. Here you can see the status of the various service elements and you can stay informed about changes in the normal functioning of the products and its forming elements.

Website Operational
Documentation ? Operational
Website ? Operational
Compute Operational
Core Services ? Operational
Web UI ? Operational
Authentication Services Operational
Data centres Operational
ca-montreal-1 ? Operational
ca-montreal-2 ? Operational
ca-montreal-3 Operational
fi-tampere-1 Operational
gb-bournemouth-1 ? Operational
in-hyderabad-1 ? Operational
ng-lagos-1 Operational
no-kristiansand-1 Operational
se-smedjebacken-1 Operational
se-stockholm-1 Operational
us-losangeles-1 Operational
us-marietta-1 Operational
us-newyork-1 ? Operational
us-santaclara-1 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency maintenance - us-newyork-1 - Critical Network Updates - 29/04/2025 Apr 29, 2025 00:00-23:59 UTC

Dear customers,

We would like to inform you of an emergency maintenance activity at our us-newyork-1 data centre. Please find details of this maintenance below:

Start date: 29/04/2025 01:00 AM BST/00:00 UTC
End date: 30/04/2025 12:59 AM BST/ 29/04/2025 23:59 UTC

Affected data centre: us-newyork-1

Event Type: Critical Network Updates

Description: The partner data centre team will be applying critical security patches to the network fabric.

Risk: While we expect little to no noticeable downtime, there remains a possibility of brief service disruption during the maintenance window.

Impact: Low.

Action required: We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.

We appreciate your understanding. If you have issues of concerns regarding the activity, please contact our support team by registering a support ticket or by email at support@cudocompute.com.

Posted on Apr 24, 2025 - 12:40 UTC

Planned maintenance - gb-bournemouth-1 - network OS upgrades - 3/05/2025 May 3, 2025 17:00 - May 4, 2025 08:00 UTC

Dear customers,

We would like to inform you of a planned maintenance activity at our gb-bournemouth-1 data centre. Please find details of this maintenance below:

Start date: 3/05/2025 6:00 PM BST/17:00 UTC
End date: 4/05/2025 9:00 PM BST/08:00 UTC

Affected data centre: gb-bournemouth-1

Event Type: Routing engine OS upgrades

Description: As part of proactive network maintenance and in response to a recent routing engine stall, the partner data centre will be performing JunOS upgrades in line with Juniper’s recommended upgrade path. This upgrade is critical to ensuring network stability, security, and performance.

Risk: While we will ensure these are kept to a very minimum, service disruptions should be expected as mastership toggling is required. The total service-impacting downtime will not exceed 60 minutes across the entire maintenance window.

Impact: Low. Control-plane failovers may cause temporary routing reconvergence, leading to brief connectivity disruptions.

Action required: We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.

We appreciate your understanding. If you have issues of concerns regarding the activity, please contact our support team by registering a support ticket or by email at support@cudocompute.com.

Posted on Apr 15, 2025 - 13:42 UTC

Planned maintenance - gb-bournemouth-1 - network OS upgrades - 10/05/2025 May 10, 2025 17:00 - May 11, 2025 08:00 UTC

Dear customers,

We would like to inform you of a planned maintenance activity at our gb-bournemouth-1 data centre. Please find details of this maintenance below:

Start date: 10/05/2025 6:00 PM BST/17:00 UTC
End date: 11/05/2025 9:00 PM BST/08:00 UTC

Affected data centre: gb-bournemouth-1

Event Type: Routing engine OS upgrades

Description: As part of proactive network maintenance and in response to a recent routing engine stall, the partner data centre will be performing JunOS upgrades in line with Juniper’s recommended upgrade path. This upgrade is critical to ensuring network stability, security, and performance.

Risk: While we will ensure these are kept to a very minimum, service disruptions should be expected as mastership toggling is required. The total service-impacting downtime will not exceed 60 minutes across the entire maintenance window.

Impact: Low. Control-plane failovers may cause temporary routing reconvergence, leading to brief connectivity disruptions.

Action required: We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.

We appreciate your understanding. If you have issues of concerns regarding the activity, please contact our support team by registering a support ticket or by email at support@cudocompute.com.

Posted on Apr 15, 2025 - 13:38 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Completed - The scheduled maintenance has been completed.
Apr 25, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 UTC
Scheduled - Dear customers,

We would like to inform you of an emergency maintenance activity at our us-losangeles-1 data centre. Please find details of this maintenance below:

Start date: 25/04/2025 7:00 PM BST/18:00 UTC
End date: 25/04/2025 9:00 PM BST/ 20:00 UTC

Affected data centre: us-losangeles-1

Event Type: Critical Network Updates

Description: The partner data centre team will be applying critical security patches to the network fabric.

Risk: While we expect little to no noticeable downtime, there remains a possibility of brief service disruption during the maintenance window.

Impact: Low.

Action required: We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.

We appreciate your understanding. If you have issues of concerns regarding the activity, please contact our support team by registering a support ticket or by email at support@cudocompute.com.

Apr 25, 14:35 UTC
Apr 24, 2025
Completed - The scheduled maintenance has been completed.
Apr 24, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 12:45 UTC
Scheduled - Dear customers,

We would like to inform you of an emergency maintenance activity at our us-losangeles-1 data centre. Please find details of this maintenance below:

Start date: 24/04/2025 13:45 PM BST/12:45 UTC
End date: 25/04/2025 12:45 AM BST/ 24/04/2025 23:45 UTC

Affected data centre: us-losangeles-1

Event Type: Critical Network Updates

Description: The partner data centre team will be applying critical security patches to the network fabric.

Risk: While we expect little to no noticeable downtime, there remains a possibility of brief service disruption during the maintenance window.

Impact: Low.

Action required: We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.

We appreciate your understanding. If you have issues of concerns regarding the activity, please contact our support team by registering a support ticket or by email at support@cudocompute.com.

Apr 24, 12:34 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.