Dear valued customer,
We would like to inform you of a maintenance activity planned at the ca-montreal-2 data centre. Please be aware that this maintenance activity will require 3 hours of downtime.
Start date: 03/12/2024 at 2:30 PM BST / 14:30 UTC
End date: 03/12/2024 at 5:30 PM BST / 17:30 UTC
Affected data centres: ca-montreal-2
Event type: Hardware migration
Description: During the maintenance window, the servers will be powered off and moved to another area in the data centre, after which they will be powered back on. While the servers are powered off, the service will be temporarily interrupted and VMs will not be remotely accessible until the servers are powered back on.
Risk: Low. The environment will resume regular operations as before the maintenance window.
Impact: High. The operations hosted in that data centre will not be functional or online while the servers are powered off.
Action required: We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and regularly.
We apologise for any inconvenience caused and assure you we will keep the interruptions to a minimum.
Posted on
Nov 14, 2024 - 13:51 UTC