Investigating - Dear users,
The Cudo Compute Self Service Portal is currently unreachable. We apologise for the inconvenience.
While the portal is not available, please rest assured that your support requests are still logged and a team member will assist you as soon as possible.
In the meantime, we recommend using the form available on the Cudo Compute console under the Help menu to register a request.
We appreciate your patience while we address this issue.
Kind regards,
Cudo Compute Support
Oct 10, 2025 - 16:44 UTC
The Cudo Compute Self Service Portal is currently unreachable. We apologise for the inconvenience.
While the portal is not available, please rest assured that your support requests are still logged and a team member will assist you as soon as possible.
In the meantime, we recommend using the form available on the Cudo Compute console under the Help menu to register a request.
We appreciate your patience while we address this issue.
Kind regards,
Cudo Compute Support
Oct 10, 2025 - 16:44 UTC
About This Site
Welcome to Cudo Compute's status page. Here you can see the status of the various service elements and you can stay informed about changes in the normal functioning of the products and its forming elements.
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Planned maintenance - ng-lagos-1 - site decommission - 16/12/2025 Dec 16, 2025 10:00-11:00 UTC
Dear customers,
We would like to inform you of a planned activity at the ng-lagos-1 data centre. Please find details of this maintenance below:
Start date: 16/12/2025 10:00 AM GMT/UTC
End date: 16/12/2025 11:00 AM GMT/UTC
Affected data centres: ng-lagos-1
Event Type: Site decommission
Description: The data centre and its resources will be permanently removed from the CUDO Compute platform. Any operations, chargeable or otherwise, will be destroyed and cannot be managed in this location after 16/12/2025.
NB! The location will be disabled for new rentals starting with 3/12/2025.
Risk: High. Please ensure you migrate or terminate your resources in this location to avoid loosing your data.
Action required: Migrate your resources to another location or terminate them in a controlled manner. We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.
We apologise for any disruptions and appreciate your understanding. If you have issues or concerns regarding the activity, please contact our support team by registering a support ticket via the form on the Cudo Compute console.
Posted on Dec 03, 2025 - 12:59 UTC
We would like to inform you of a planned activity at the ng-lagos-1 data centre. Please find details of this maintenance below:
Start date: 16/12/2025 10:00 AM GMT/UTC
End date: 16/12/2025 11:00 AM GMT/UTC
Affected data centres: ng-lagos-1
Event Type: Site decommission
Description: The data centre and its resources will be permanently removed from the CUDO Compute platform. Any operations, chargeable or otherwise, will be destroyed and cannot be managed in this location after 16/12/2025.
NB! The location will be disabled for new rentals starting with 3/12/2025.
Risk: High. Please ensure you migrate or terminate your resources in this location to avoid loosing your data.
Action required: Migrate your resources to another location or terminate them in a controlled manner. We advise all users to ensure a backup of their virtual machines and data is taken prior to the maintenance window and on a regular basis.
We apologise for any disruptions and appreciate your understanding. If you have issues or concerns regarding the activity, please contact our support team by registering a support ticket via the form on the Cudo Compute console.
Posted on Dec 03, 2025 - 12:59 UTC